Refund Policy

AdvanceQuiz.com is committed to ensuring our users' satisfaction with our paid services. This refund policy outlines the terms and conditions for requesting refunds on our platform.

Money-Back Guarantee

We offer a 100% money-back guarantee within 5-7 days of your paid plan purchase. If you're not completely satisfied with our paid features, you can request a full refund during this period.

Eligibility Criteria

To be eligible for a refund:

• The request must be made within 5-7 days of the initial purchase
• Your account must be in good standing
• You must provide a valid reason for the refund request
• The service was not extensively used in a way that suggests full utilization of the paid features

How to Request a Refund

To initiate a refund request:

1. Send an email to refund@advancequiz.com
2. Include your:
   • Phone number (with country code)
   • Account email address
   • Date of purchase
   • Transaction ID (if available)
   • Reason for requesting the refund

Processing Time

• Refund requests are typically credited within 5-7 business days
• The refund will be credited to the original payment method used for the purchase
• Processing time may vary depending on your payment provider

Exclusions

The following situations are not eligible for refunds:

• After the 5-7 day money-back guarantee period has expired
• Abuse of the paid features or violation of our terms of service
• Accounts that have been suspended or terminated for policy violations
• Special promotional offers marked as non-refundable

Contact Us

If you have any questions about our refund policy or need assistance, please contact us at:

• For refund requests: refund@advancequiz.com
• For general support: support@advancequiz.com

We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting to our website.

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